Toyota Service Department In Richmond, VA

Haley Toyota of Richmond absolutely crushed it. Car buying usually feels like wandering into a dungeon full of traps, hidden fees, and suspicious smiles—but not here. From the jump, Derrek Womack was refreshingly human. Down-to-earth, approachable, and—brace yourself—transparent. Every question we asked got a straight answer. No pressure, no games, no “let me check with my manager” theatrics every five minutes. Then came Sales Manager Mark Wilhelm, who came in swinging with an aggressive and genuinely fair offer on a new vehicle. Not the usual song and dance—just a clear, competitive deal that made it obvious they actually wanted to earn our business, not just shove a sale across the finish line. The sincerity from both Derrek and Mark is what sealed it. They listened, they respected our time, and they treated us like people—not walking commission checks. That combination is rarer than a legendary loot drop in this industry. If you’re looking for a Toyota dealership that operates with integrity, transparency, and zero nonsense, Haley Toyota of Richmond is it. Ask for Derrek. Trust the process. Enjoy driving away knowing you made the right call.

My experience buying a vehicle from Haley Toyota could not have been better. We worked directly with Savannah and she was awesome. She would consistently contact us to let us know updates on the car we ordered. She was very thorough with the paperwork and getting our new car ready for us. Tracy was awesome too. She handled the warranties and financing for us. I know that all of our needs will be handled as we continue to drive Toyotas!

Great experience purchasing a new Toyota from Haley. Xaviar Malik, my Sales Consultant, was knowledgeable and a pleasure to work with. He spent plenty of time with me, gave me all the information I needed to make a decision AND gave me a great price right from the start. I highly recommend him and Haley Toyota.