Our Happy Customer Testimonials
(Translated by Google) Alberto gave us excellent service, offering us his full support and explaining all the options in detail so we could make the best decision. (Original) Alberto nos atendió excelente, ofreciéndonos todo su apoyo, explicado detalladamente todas las opciones para tomar la mejor decisión
I would recommend Haley Toyota to family and friends. The service advisor JENNY BOWLES provided Excellent customer service everyday. Thank you Haley Toyota’s service team. - Xuong Tu, Midlothian.
We were very satisfied with the service and efficiency of processing paperwork we received while at Haley. Siroos and Aaron were very pleasant and made the process seem quick and seamless. We are very pleased with our new RAV4 and would recommend your dealership to others.
Hi, my name is Kiki. I had a wonderful time looking for a car at Haley Toyota. I am a satisfied customer. I went to a Honda dealership in Chester Virginia first my second choice was to go too the Toyota dealership and I decided to go too haley Toyota because my older sister bought a Vehicle from this dealership, she had a good experience, then it was someone else that I knew bought three vehicles from Haley at different times, he told me to go too Haley Toyota as well. 🫶🏾😌 thank you very much, Haley Toyota.
I recently purchased a Camry from Haley Toyota and it was my best car buying experience ever, and I'm an old fogie. John Waters was my salesperson and he made the process an actual pleasure. Easy from start to finish. I highly recommend Haley.
Siroos gave us the best service we could have asked for. If you’re buying from Haley Toyota, he’s your guy.
We had a great experience working with Siroos! He took excellent care of us from start to finish. He never rushed us, took the time to explain everything clearly, and patiently answered all of our questions. We really appreciated how knowledgeable, helpful, and respectful he was throughout the entire process.
(Translated by Google) Excellent service. Alberto is a wonderful person and very professional. (Original) Muy buena atención. Alberto es una excelente persona y muy profesional.
We can’t say enough great things about Charles Bradley at Haley Toyota on Hull Street! Charles has now helped us with three vehicle transactions he sold us two vehicles and also purchased one from us and every experience has been exceptional.
Charles is the kind of car salesman you hope to find: knowledgeable, professional, honest, responsive, and genuinely committed to making the entire process smooth and stress-free. He took the time to understand what we were looking for, answered every question, and made sure we felt comfortable and confident throughout each transaction.
What really stands out is the trust ... Read More Google - Sep 25, 2026
Sarah at Haley Toyota of Richmond is the absolute most efficient and professional Internet Salesperson. From finding the exact car that I was searching for to providing any/all information that I requested, Sarah is definitely a five-star car salesperson!! A big THANK YOU to the entire team at Haley Toyota of Richmond.
Amazing experience. Best salesman you could ask for, Charles Bradley. Every step of experience was seamless. We asked just to sit in a RAV4 just to make sure it was the car for us, then he ordered it and it arrived perfectly as promised. Ask for him when you visit Haley, he is awesome!
Did a great job, in a timely manner!
Mia and the other staff were great! Fast ,friendly and professional. Would definitely come back or recommend this dealership. Thank you
(Translated by Google) Alberto helped me! 10/10 I recommend him. (Original) Alberto me ayudo! 10/10 Recomiendo.
Jerry and Xavier are great come see them
Ceecee was amazing to work with! Super knowledgeable and easy to work with! Highly recommend!
Jerry is absolutely the best!! Great personality, amazing follow-thru, and excellent customer service. I just purchased my 3rd car, 26’ RAV4, with him! He’s been my go to since 2020. Best Sales Consultant around and the reason I keep coming back. 💕
Nathan was great! Awesome touch with a video of the car I’m getting, experience was great overall
(Translated by Google) I'm so happy with my experience buying my Toyota. I especially want to thank Alberto Noblecilla for his excellent service. He was very kind, patient, and professional throughout the entire process. He explained everything clearly and was always willing to help with my questions. He made me feel very comfortable and helped make the whole process much easier and more enjoyable. Thank you so much, Alberto, for everything! I definitely recommend his services. 🚗❤️
(Original)
Estoy muy contenta con mi experiencia al comprar mi Toyota. Quiero agradecer especialmente a Alberto Noblecilla por su excelente atención. Fue ... Read More Google - Sep 19, 2026
(Translated by Google) Alberto was very patient and treated my family very well; I am very grateful for his help. (Original) Alberto tuvo muy buena paciencia y trato hacia mi familia agradezco mucho por la ayuda
Worked with Siroos, great experience, very communicative. Would highly recommend!
Sarah Cruz was our sales associate was so helpful, polite and so patient with us. Also Mike Revell was great and worked the deal we needed. We had a great experience with them and would definitely recommend going to see them for your next vehicle purchase.
This is the third vehicle that I have purchased from Haley. My experience has been very positive and because it has been so good, I have no reason to shop elsewhere when looking for a vehicle. I truly feel that they value me as a customer.
Jerry was an exceptional person and very pleasant to talk with. He was knowledgeable and helpful with our car shopping experience.
Nathan Allen made everything just hum along. Great experience all around. Thanks again!
The team at Haley Toyota of Richmond were great to deal with. I'm from NoVa and chose to purchase from Haley for the price, availability, and absolute ease of negotiations. We got to price I wanted quickly, they got the truck ready, and I was in-and-out of the dealership in 90 minutes. 100% customer focused. I couldn't ask for more. Nathan Allen knew his product and did a great job. His sales manager, Mike Revell, was great, too! I highly recommend!!
First vehicle purchase in about 12 years. It was interesting...actually a great experience because the Salesman, Siroos Tale was/is excellent. Highly recommend a visit with him if interested in a vehicle. Personable, kind, friendly, knowledgeable, patient and goes the extra mile. Needs skates...he is always on the move!
Great customer service, doesn't push great guy
Sarah Cruz with Haley Toyota ROCKS!! Thank you so much for your patience! This is 100% the place to go and ASK FOR SARAH! She’s awesome!
They did a great job other than everything is like triple and price now it’s not their fault it’s just it called inflation ! my son‘s dad had MS. He stopped driving around 2018. He had a 2016 Toyota Tacoma it set most of the time he was so funny about it. He had already paid it off and only has 53,000 miles on it and we took it in and it was completely serviced. They did a great job very pleased thank y’all very much for fixing the truck making sure it’s safe for my son.
Siroos,He was very enthusiastic in helping me; thank you very much.
I worked with xaviar malik, very good salesman. super nice, patient & works with what you have to his best abilities!! highly recommend working with him!
Very satisfied with the purchase of my new Tacoma. It is a powerful, comfortable and very high quality vehicle. The team's attention was exceptional (Alberto Noblecilla); they helped me with the entire process in an agile and transparent manner. I would definitely buy here again.
2nd truck, wrecked my 24 tundra and came back for a Tacoma, love Toyota
(Translated by Google) Alberto treated me incredibly well, he was excellent in every way, patient, always available, and I would always recommend him. (Original) Alberto me atendió súper bien,fue excelente en todo,tuvo paciencia,estuvo presente en todo momento y recomendado siempre con el
Jerry was so helpful in finding the car we wanted and was very easy to work with—such a professional. I will definitely recommend him to anyone looking to purchase a car.
Sarah Cruz is a terrific salesperson! She made sure everything was exactly the way she said it would be with my car when I arrived for my purchase! I am extremely satisfied with the service I received!
Everyone there is always super nice and always willing to work with you on your needs
Amir and staff at Haley were wonderful. He sold us a Tacoma and was very patient with us, and used a no-pressure sales approach. He made sure we knew everything about the truck before we bought. Also asked us if we wanted him to help set up or phones and app to the truck too! Would definitely recommend him to anyone looking for a Toyota.
Very nice experience with Alberto I drove two hours and thirty minutes to get to this dealership and found the perfect truck, Mr Alberto super nice take all his time to explain all features of this truck I’m so happy with my new purchase HALEY Dealership 🌟🌟🌟🌟🌟
We had such a great experience purchasing our new car! From start to finish, Xavier and Ty were friendly, helpful, and made the entire process easy and stress-free. We never felt pressured and truly felt like they cared about helping us find the right vehicle for us. We are so happy with our purchase and would definitely recommend this dealership and Xavier to anyone looking for a new vehicle! Thank you to the entire team for making this such a great experience! ❤️🚗
Excellent service and support from the whole team especially Siroos- the sales man I dealt with. Also got Excellent service from Mike, Amir & the gentleman in the finance office whose name I unfortunately can't remember. But above all, Siroos! Siroos! Siroos, the guy is a sales cheat code - wrap him in cotton wool and keep him safe. And yes, the car exceeded my expectations!
I had a really great experience working with Charles Bradley. After being in an accident, I was unexpectedly under a lot of pressure to find a new vehicle, and unfortunately, there weren’t many vehicles available on the lot. Charles was incredibly helpful in working with me to find a vehicle that was a good fit.
He was friendly, patient, and very easy to communicate with throughout the entire process. He never made me feel pressured or rushed, which I really appreciated given the circumstances. He took the time to answer my questions, kept me informed, and genuinely seemed focused ... Read More Google - Sep 7, 2026
Recently purchased a 2026 Sienna from Haley Toyota. The van was on their incoming list, yet to be built, Xaviar was great throughout the process. He got me on the hold list for the van I wanted, kept me informed as it was built and delivered to the dealer. On delivery to me we did all the delivery paperwork, he explained clearly everything as we completed the paperwork. He was friendly and thorough. The Finance Manager, Nabeel, made that part of the sale actually enjoyable. He was very personable and interesting as he explained the possible add ons and the financing ... Read More Google - Sep 6, 2026
I recently bought a 2026 RAV 4 from Haley Toyoto, I can say nothing less than my experience was great. From the beginning I felt like I was being cared for, no feeling of being pressured or rushing me to buy a vehicle and get going. My hat goes of to Nat Williams, who dealt with me from beginning to end, and even about 2 days after my purchase, he called to see if I had any questions about my RAV 4. Nat is always ready to help and I greatly appreciate that. Also to Tracy Clark, the Finance Manager, nothing but professional and ... Read More DealerRater - Sep 6, 2026
Siroos Tale is kind, patient, and professional. We could not have had a more pleasant buying experience. He is truly a standout salesman and we were grateful he was ours. Haley came thru for our family again!
Sarah and Michelle have been great ! Aaron was great at explaining everything to me and the packages -Cynthia
We worked with Jerry and he was absolutely amazing! We have 2 little kids and he made everything so much easier and was so sweet with the kids. Our whole experience with the dealership was great. I would recommend Jerry and the Toyota dealership in a heartbeat! Thank you Jerry!!
CeeCee was amazing to work! Great experience & communication throughout the entire process. Highly recommend!
Alberto is a great!! Super fast and was not pressured to buy.
I've had a great experience purchasing a 2026 Toyota Sienna with Haley Toyota of Richmond. We initially visited Haley Toyota in July 2025 to inquire about a Grand Highlander but ultimately decided on the Sienna in September 2026. My primary communication over the year was with Derrek, who was very professional and helpful. He was always there to answer questions but never made me feel pressured to make a decision. We had also visited Pearson Honda and it was a totally different experience that left a bad impression. We never went back to Pearson Honda after that first visit.
My husband and ... Read More Google - Sep 4, 2026
⭐⭐⭐⭐⭐
I’ve had consistently great experiences with Haley Toyota and really appreciate the level of service they provide. Scheduling through their website is simple and convenient, and each visit has been handled efficiently and within a very reasonable amount of time.
As a new owner of a 2025 Toyota 4Runner TRD Off-Road Premium, I’ve chosen to wait while my vehicle is being serviced rather than dropping it off. That has worked extremely well the service has always been timely, making it easy to get the maintenance taken care of without having to arrange transportation or make multiple trips.
Most importantly, ... Read More Google - Sep 4, 2026
Great
Alberto is an excellent person. He treated me very well and provided great service.
Parker Huffman was wonderful in my search for a used 4Runner. Very responsive and easy to work with and did not pressure me to come in person constantly like other dealerships. Definitely recommend reaching out to him!
This is the 2nd time I have worked with Amir and was very satisfied with the outcome. He is a great salesman and a great person.
Easy, fast and cooperative !! I loved my experience the customer service was top notch. I would 100% Recommend if you’re looking for a future purchase. Thanks to Mr. Tale !!
Super easy great to place to buy a car I would recommend to everyone!
We had an absolutely wonderful experience working with Nat Williams at Haley Toyota. From the beginning, Nat was professional, patient, honest, and genuinely willing to work with us to find the right 2026 Toyota Sienna for our family.
We had been comparing Siennas and offers from several Toyota dealerships, and Nat went above and beyond to earn our business. He listened to what we wanted, answered all of our questions without making us feel pressured, and continued working with his manager to get us an amazing deal on our 2026 Toyota Sienna Platinum AWD. We truly felt that he was advocating for ... Read More Google - Aug 31, 2026
avery and haley employees were great!!!
Xaviar Malik was awesome had everything taken care of and ready at 9 sharp easiest new car purchase I have had and I have had a lot
My car buying experience was great! My salesman, Amir and team, were very professional and helpful in assisting me. I am happy with my Toyota Highlander. I will refer my family and friends!
Parker was very helpful in finding my wife her Lexus. He was very professional and made the process very easy.
Siroos Tale is a really good person, he gives the best offer and patience to us, and also share his valuable suggestions, really nice experience with him!
Again! Very professional, clean, clear, honest! Best service ever! We will only be with toyota moving forward. A HUGE STEP UP!!
Great service by Jerry Royall stop by for a great deal.
Great customer service! Come see Jerry!
Parker, the salesman, was excellent in searching for the right used car for myself. He was professional, kind, courteous, and got me a great deal. My experience in buying a car from Haley Toyota was seamless and not overwhelming at all.
Amir and Mark were so helpful in picking out our new 2025 RAV4 Hybrid. It drives smooth, has great gas mileage, and is super clean and spacious. We absolutley love it. Everyone from the front desk, to finance and other sales reps that we were so friendly. They worked with us, patiently (I was being picky and in a set budget), and helped us find the perfect car. I am so thankful they turned a long and typically stressful process into something easy, light and fun. Thank you all so much! You all are the best!
A big thank you to the Haley Toyota team for making my car buying experience a great one. Charles Bradley and Siroos Tale both provided excellent customer service to get me in the Tundra I had my heart set on. Car shopping can be tough, but the Haley Toyota crew made it easy. Will definitely return when a new ride is needed. Cheers!
Nathan Allen did an outstanding job. He helped me tremendously and made my car purchasing experience a breeze. The entire staff was very respectful and kind. I would definitely purchase a car from them again. Thank you, Nathan. Keep up the good work.
Nathan Allen was a breeze to work with.. Everyone was cool.. I’ll BE BACK!😎😎
I took my 2023 Tundra in for service and Rob Simpson keep me updated. About forty-five minutes late he had the answer to the correct the issue. Shayna Temple took over from Rob who was off the next day. She kept me posted and advised when my truck was ready. Shayna is a true asset to the dealership.
Xavier was the consummate professional and worked with us to get us the car we wanted! He was responsive and walked us through the entire transaction. Would wholly recommend Xavier and Haley Toyota!
Good experience from start to finish. Thoroughly enjoyed working with Mia and Nabeel. They made the buying process easy and stress free. Job well done!
Go see Charles and he will take good care of you and share Billy Strings stories along the way!!
Xavier was extremely helpful and worked with my wife & I to purchase a new vehicle. I highly recommend working with him.
Thank you Jose vargas. For our new 2025 Nissan versa great service
We recently purchased a new vehicle from Haley Toyota. The sales staff we worked with (Nathan and Emily) were very professional and responsive, and Nathan was very conscientious about explaining the vehicle's functionality. We do wish we had spent less time with the business manager discussing extended warranties and that connecting to the Toyota app had been more streamlined. But overall it was a very good experience.
Mister Siroos was very helpful and professional!I felt like he was my friend and I could share with him the problems I was going thru!
(Translated by Google) We highly recommend Alberto Noblecilla, the salesman who helped me, and everything was possible 🙏🏻 He was very kind and gave a very good explanation of your loan and car. (Original) Recomendadocimos, Alberto noblecilla el vendedor que me atendio, y todo fue posible 🙏🏻 muy amable y con muy buena explicacion de tu ceedito y auto.
(Translated by Google) Alberto treated me very well, I am very grateful for the customer service. (Original) Alberto me atendió muy bien muy agradecida por la atención al cliente
Best salesman at Toyota!
Awesome service, great people. Nathan was awesome and so helpful, not pushy at all like most dealerships with their salesmen. I would recommend anyone who wants a Toyota to come here. I absolutely love my RAV4.
Amir was great and extremely helpful! Overall it was a great experience!
Our salesman Amir was extremely professional and made the whole experience easy. We bought exactly what we were looking for within our budget. I highly recommend Haley Toyota of Richmond.
Alberto has been wonderful to work with- we are repeat customers at Haley Toyota and their service and professionalism is always superb!!!
Nathan was great to work with from start to finish! I am from out of town and he was very accommodating, answering all texts, emails and phone calls!
Fantastic group of people who made the purchasing process very easy! Parker, Mia, Ty, and Michael were all fantastic!
Jerry was very informative, friendly and a pleasure to work with. He helped tremendously finding what I was looking for and listened to my needs. We found the perfect match for what we were looking for.
