Customer Testimonials

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Google Jun 16, 2024

Every member of the Haley Team is extremely friendly, knowledgeable, and obviously concerned with providing the best customer service they can. They made our car buying experience as stress-free as possible.

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Google Jun 16, 2024

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Google Jun 15, 2024

I did not end up making a purchase from Haley Toyota of Richmond, but wanted to share my positive experience during my inquiry with Michelle Stockner. She was quick with communication, follow up and made in inquiry process simple.

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Google Jun 14, 2024

Great Service at Haley Toyota. I've been coming here a long time and I think they've improved greatly and they're very polite, friendly and helpful. They have such a diverse staff. Even one of their managers is fluent in Spanish, which is awesome!

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Google Jun 13, 2024

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DealerRater Jun 13, 2024

Haley was exceptional in helping me get the Camry XSE. I am deaf and but they helped me through the process. Buying a car is a huge issue but Haley Toyota really helped me with most everything. I can't express how happy I am with my new Camry. It's really great to have a group working together to help me with getting the best price and getting insurance and everything else. I would Highly recommend this dealership to anyone else. Thanks very much to Nat, my salesman and the others that were involved in the process. Didn't ...

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Google Jun 13, 2024

I had a great experience with Alberto and Nabeel in the finance department of Haley. No pressure, just good information and help finding the beat car for me!

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Google Jun 11, 2024

Last week, we purchased a new car from Emily James at Haley Toyota. Emily was fantastic to work with! She kept us informed on the process, was ALWAYS responsive to questions and in general provided us with a stellar customer service experience. We recommend, without hesitation, Haley Toyota and Emily in particular to anyone looking to buy a car.

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Google Jun 10, 2024

Siroos Tale was fantastic and was able to get us approved into our New 2024 Toyota Crown XLE. Definitely a great experience at this dealership.

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Google Jun 7, 2024

Ceecee was very friendly and she made the buying process very easy for me and she got me hooked with a great deal on Toyota Camry.

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Google Jun 5, 2024

Great customer service by Aaron Montgomery and Carmine Ferrante

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Google Jun 4, 2024

Everyone was very friendly and so helpful!

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Google Jun 3, 2024

Could not have asked for a better salesperson in Angeles! Easy and painless car buying experience. Thanks again!

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Google Jun 3, 2024

Emily made the process of buying my next vehicle painless and simple. She was very patient with my multiple choices I had.

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Google Jun 3, 2024

Aaron Montgomery provided outstanding service. The entire experience was excellent!

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Google Jun 3, 2024

Came in to see Mr. Nat today after he helped me get a car back in 2016. His professionalism and genuine care for his customers is what made me come back to him. He is always so patient with us and is not afraid to go to bat to get us the best deal possible. It is always such a great experience with him and I will continue to recommend him to anyone else I know in the market for a car. Thank you Mr. Nat for all that you do!

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Google Jun 2, 2024

Loved it at Haley, Siroos helped me get a car within my budget and supported me in every stage of the purchase and making sure that I meet all the requirements. I liked how promptly they were together with their customer service. Highly recommend Siroos and Haley Toyota to friends and others 5stars

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Google May 30, 2024

This purchase was an amazing experience. Emily kept me informed with frequent updates during my wait for delivery. The staff members were professional and helpful. I will definitely use Haley again

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Google May 29, 2024

My experience working with Dre was awesome, He was there for me from the start to finish. He displayed good customer service and answered all my questions , in fact, i enjoyed working with him.

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Google May 29, 2024

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Google May 28, 2024

I purchased a new Toyota Crown from Haley Toyota of Richmond. I had such a wonderful experience with this dealership. I worked with Angeles, and she was amazing. She is very knowledgeable and took her time explaining everything I needed to know. I totally recommend this dealership and I will definitely work with them again.

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Google May 27, 2024

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Google May 27, 2024

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Google May 24, 2024

It was nice doing business with Angeles

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Google May 23, 2024

Siroos Tale was a very experienced salesman. He was accommodating and kept me abreast of everything. He went above and beyond to get me exactly what I wanted.

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Google May 23, 2024

Top notch, bought a 2024 Camry SE from Haley. Shoutout to Olivia Vickhouse for being a hero for me. She was very patient and kept me updated for months on inventory from first contact until the day I made my choice. It was my first time buying a brand new car and it was honestly a pretty painless process. Would highly recommend her and Haley for anyone in the market for a new Toyota or car in general!

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Google May 21, 2024

Angeles was a most helpful, friendly, and professional representative I have ever dealt with at a vehicle dealership. She took the time to listen to my concerns, and thereafter timely resolved all. A true Pro.

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Google May 21, 2024

My online auto buying experience was very successful thanks to CeeCee. She listened carefully to the specifics I was looking for and kept me involved in what might be available. When she found one that sounded positive, she phoned me immediately and gave me all the specs. CeeCee followed through on the entire purchasing process, the test drive, and explaining the new car's features. Mike was also very helpful with completing all the necessary paperwork. Online buying was extremely successful!

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Google May 20, 2024

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Google May 19, 2024

I purchased a vehicle from Chris Golden at Haley. Chris was great to work with and not the least bit pushy. I was torn between 2 vehicles and he wad able to give me the feedback I needed to make the right decision for me.

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Google May 19, 2024

I thoroughly enjoyed my visit to Haley Toyota of Richmond. I was treated like family. My new car is a deam.

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Google May 18, 2024

Everyone here at Haley Toyota was very nice and helpful and I wanna give a big thank you to CeeCee for hooking me up with a new Corolla Hatchback! Would definitely recommend this place if you’re looking for a new Toyota!

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Google May 18, 2024

Wonderful experience at Haley. CeeCee was awesome, patient, and knowledgeable.

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Google May 17, 2024

(Translated by Google) Very good attention and very grateful to Don Alberto who explains every detail well 100% recommended (Original) Muy buena atencion y muy agradecida con don Alberto que te explica cada detalle bien 100% recomendado

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Google May 17, 2024

Derrek W, is fantastic!! He listened to everything I asked and provided great insights based on what I was looking for. He was easy to work with and I am excited to drive away in my brand new 2025 Toyota Camry!! Thanks Derrek!!!

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Google May 16, 2024

I have worked with Emily James at Haley Toyota on four different cars/trucks now, and every time has been a pleasant, fun, and efficient experience. The entire staff at Haley is awesome; if you are looking for a great dealership, look no further.

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Google May 16, 2024

Siroos Tale is an excellent person to deal with!

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Google May 15, 2024

We had very good and pleasant experiences buying our new RAV4 XLE at Haley Toyota. The sales consultant Kevin Harrell was very helpful, professional, knowledgeable and friendly at answering all of our questions and giving suggestions , same was Nabeel Rahman the finance manager. Actually the whole team made it a very smooth process—very efficient while not pushy at all. Avery Harrell also did a great job to explain features of our new car very patiently. Within a couple of hours we found and bought a new car that we really liked — what a happy purchase! Strongly recommend Haley Toyota ...

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Google May 11, 2024

I could not have had a better experience with the Haley Team. From Sales to Service, Angeles, Michael and Carmine went above and beyond to provide me with a new Car. If you are looking for a preowned vehicle I highly suggest you visit them and see what they can do for you.

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Google May 10, 2024

I bought my first vehicle in 10 years from young buck Alec. Very professional, courteous, and never once made me feel obligated to buy. No pressure!!!!

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Google May 10, 2024

Amir is THE BEST!!

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Google May 9, 2024

I had an amazing experience at Haley Toyota. Siroos did and excellent Job and kept me updated each step of the way. I would definitely do business with Haley Toyota especially if Siroos is my sales Rep.

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Google May 8, 2024

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Google May 7, 2024

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Google May 6, 2024

Buying experience went very well at Haley Toyota. Amir did a great job and made the process fast and easy.

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Google May 5, 2024

NO PRESSURE!! Olivia just listened to what I wanted and worked with me throught the sales process I started talking to her in october and in May we completed the purchase. Thank you Haley and thank you Olivia Vickhouse for your excellent service throught the sales process!!!

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Google May 3, 2024

Charles was excellent. He was very knowledgeable and kept us updated thru the whole process and did everything he said he would. Even followed up with a call after our purchase to make sure all was good.

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Google Apr 30, 2024

Good experience. No pushy sales. Soros was a good salesperson. Short staffed on finance side takes longer time to close the deal.

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Google Apr 29, 2024

Jerry Royall was phenomenal! If you are in the need to purchase a car, come to Haley Toyota and asked for Jerry. My experience was top rated. I called made my request, showed up and the car of my choice was ready up front with gas to test drive. My questions were answered throughly and the paperwork process was seamless. Thanks Jerry for a great buying experience.

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Google Apr 28, 2024

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Google Apr 27, 2024

Happy

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Google Apr 25, 2024

I will say Olivia isn’t a salesperson, she is an amazing advisor, I didn’t feel any pressure or trying to be forced into a car. She is extremely knowledgeable and personable. I would definitely recommend asking for her on anyone’s next car purchase. I am so glad she was there to assist me.

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Google Apr 24, 2024

Top notch dealership with very competitive pricing. I research several dealerships and chose Haley Toyota. Absolutely one of the best car buying experiences I’ve had. Totally impressed with Olivia Vickhouse who worked with me and helped set me up with the 4Runner TRD Off Road. Highly impressed with her professionalism and efficient manner. Strongly recommend you look to them for your next purchase.

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Google Apr 23, 2024

I bought a 2023 Corolla Hybrid here this past weekend and had a good experience. I appreciated having Siroos Tale as my sales agent; this was my first car purchase, and he was helpful in finding both the new and used options for what I was interested in, as well as walking me through the costs, without making me feel pressured to buy. He was also very helpful in explaining the paperwork to me as we went, and especially was helpful explaining the warranty on the "certified" used car. There was a slight issue when inputting my DMV customer ...

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Google Apr 21, 2024

Siroos was great to deal with and answered all my questions! Got me a great deal on a new 2024 4Runner TRD ORP and I couldn’t be happier! Been dealing with Haley for the last 5 of my vehicles and I will be back in the future.

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Google Apr 21, 2024

Mr. DeAndre Thomas was very helpful with answering my questions or concerns. The finance director was also very nice and provided suggestions about my concerns. I am looking forward to a great experience with Haley and the team.

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Google Apr 19, 2024

100% recommend Haley Toyota of Richmond. If you have the chance to choose, go with Avery! She was kind, not too pushy and very helpful. Carmine is also reliable and trustworthy. Don’t waste time at other dealerships!

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Google Apr 19, 2024

LaMont's Sales approach was informative and honest. He never pushed or tried to "over sale" and I appreciated his overall technique. I would never hesitate to go back to Hailey Toyota and request him to help me again with this process.

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Google Apr 19, 2024

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Google Apr 18, 2024

Hands on but no pressure sales. It was clear they valued the customer.

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Google Apr 16, 2024

Great shopping experience with Aaron Montgomery - he was very clear and detailed in explaining the functionalities and benefits of the Toyota Tundra SR5. Will be recommending this dealership to friends and family!!

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Google Apr 16, 2024

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Google Apr 16, 2024

Everyone we met here was extremely accommodating and friendly! They made the process as easy as possibly and got us out of there as soon as they can while making sure everything went smoothly and correctly. Also a huge shout out to CeeCee for being super communicative and awesome! Thank you again 🔥

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Google Apr 15, 2024

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Google Apr 15, 2024

great team/ great olivia/ nice and help any thing we ask/ thank you olivia (and daniel)

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Google Apr 14, 2024

Found a vehicle online that I was interested in and worked with Brooke Hall and went in for a test drive and not satisfied with the ride but Brooke showed us the highlander and that was the one. The rest of the process was super easy and we could not be more satisfied. Brooke serves your dealership well and was a pleasure to work with her

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Google Apr 13, 2024

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Google Apr 12, 2024

Cee Cee and the management staff were great to do business with. Highly recommend you buy from Haley Toyota.

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Google Apr 12, 2024

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Google Apr 10, 2024

From selling our current car, to ordering our new car to receiving our new car, the experience was great! Our sales agent, Charles Bradley, was wonderful, keeping us updated every step of the way and helping us make decisions. And we love the new car!

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Google Apr 9, 2024

Jerry Royal did a great job taking care of my mother-in-law with the purchase of her vehicle. He was kind, compassionate and patient through the process. Highly recommend Haley and Jerry!!

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Google Apr 9, 2024

Chris Golden is awesome! Very attentive, friendly, and informative. Beyond happy that I was able to work with this dealership. Would 10/10 recommend Chris.

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Google Apr 8, 2024

Very good experience! Thank you Mr. DeAndreThomas👍

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Google Apr 4, 2024

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Google Apr 3, 2024

Hull st Haley Toyota best very helpful employee best customer service thanks everyone

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Google Apr 2, 2024

Great experience great sales person and management team

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Google Apr 1, 2024

My family has bought two cars from Emily at Haley Toyota (Hull Street) and she made the whole process very smooth and easy. Emily is extremely knowledgeable, professional and goes above and beyond for her customers. Thanks again Emily!

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Google Mar 31, 2024

We recently purchased our third Toyota Camry LE from Haley Toyota in Midlothian. Our sales representative, Aaron, was fantastic to deal with. We felt no pressure that anyone looking to buy a new car would normally expect. He made our experience enjoyable. We are loving our new car! Thanks so much, Aaron!!! And thanks to everyone at Haley Toyota!

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Google Mar 31, 2024

Kevin was a pleasure to work with. I would recommend him to any of my family or friends. Best experience shopping for a vehicle ever! Thank you so very much!

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Google Mar 30, 2024

Saroos is the man! He hooked me up with a great deal on this 2021 RAV4. I highly recommended requesting him if you plan on going to Haley Toyota.

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Google Mar 29, 2024

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Google Mar 27, 2024

Had a great experience buying my first car with Troy Bell! Troy and the rest of the team at Haley Toyota were very helpful and knowledgeable and made the purchasing process easy.

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Google Mar 25, 2024

(Translated by Google) Excellent attention from the seller and his supervisor (Original) Excelente atención de parte del vendedor y su supervisor

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Google Mar 23, 2024

I am very satisfied to buy my corolla from Halen toyota with very friendly sales man Siroos Tale

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Google Mar 23, 2024

If you are looking for a Toyota, look no further. Go straight to Brooke at Haley Toyota. Best buying experience ever and a very nice and dedicated staff. Brooke was very professional, honest and knowledgeable. Thank you and I love my new RAV4

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Google Mar 22, 2024

Was my first experience buying my own car .Cee Cee is the best sales person I have worked with. She got me in the car was very knowledgeable about everything I have had a question about just a fun all around great person .for you next car pls ask for Cee Cee she will get your deal done thank you CeeCee for all your hard work

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Google Mar 21, 2024

I have been a customer of Haley Toyota for 10+ years and Darrell Duffy has always made sure I am taken care of and I very much appreciate him and his staff. They have always had excellent customer service and quick to respond to my questions. I have always leased my cars but decided to purchase a car at the end of my lease. Coi Neville-Littke was the first to reach out and was so helpful and responsive on scheduling a time for me to come in. Brooke Hall was amazing! She was so helpful and patient with answering my questions ...

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Google Mar 20, 2024

I’m in love with my new Corolla. I couldn’t have done it without the wonderful help of internet sales Olivia Vickhouse & the team of Haley Toyota of Richmond.

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Google Mar 20, 2024

Had a very good experience purchasing a truck at Haley Toyota. CeeCee was very knowledgeable and honest. Great communication and a very easy transaction. Would definitely recommend.

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Google Mar 20, 2024

I recently purchased a car from Nat Williams. The experience was very professional and pleasant. I would definitely recommend Nat to anyone I know who is looking to purchase a car. As far as Haley Toyota overall, this is the third vehicle I have purchased from Haley not only due to the deals I got but the service department has done a great job in keeping my Toyota's running .

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Google Mar 19, 2024

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Google Mar 19, 2024

Super friendly and helpful. Second car bought from Haley

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Google Mar 19, 2024

Very friendly and easy to work with

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Google Mar 19, 2024

I got the vehicle I wanted at a price I was happy with. Amir is a great salesman and easy to work with. I would recommend Amir to anyone wanting to purchase a vehicle from Haley Toyota.

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Google Mar 16, 2024

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Google Mar 15, 2024

I have purchased five Toyotas from Haley’s in the last 22 years. This is the sixth. We are loyal Haley customers because of the years of quality service. No one can compare to Haley Toyota .

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Google Mar 13, 2024

Charles and the team were great to work with, matched my Carmax offer on a trade, and got me in a new Corolla XSE within a couple hours on a rainy weekend afternoon. Everyone was so friendly and willing to work with us, no pushy sales tactics, and I came away with a price that worked for what I needed. Would absolutely recommend Haley!

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Google Mar 13, 2024

Troy Bell was our salesman, he was great!! I have bought several Toyotas in the past and this was by far the best.

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Google Mar 11, 2024

Troy was very nice and very helpful through the process. He took his time to explain everything with us

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Google Mar 10, 2024

Great Service and support!


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