Our Happy Customer Testimonials
Xavier Malik - 10/10 ‐ Fast, Efficient, Funny, straight forward, very accommodating! Will buy another! (2024 Toyota Camry)
Xavier Malik at Haley Auto was professional, very detailed and had us in and out in no time!!!
Amir was phenomenal in assisting my daughter with her new RAV4! Only downside was the wait on the finance department, but if you need a new car ask for Amir!
We have purchased 3 vehicles from this location! We have been very happy with each purchase. Very friendly salespeople, and we were in and out quickly. Will probably be back a 4th time in the future!
We worked with Xavier Malik. He was professional, personable and knowledgeable. Very informed and efficient. We had a specific price point and were so excited to work with him to find a quality vehicle that met our budget and needs. I highly recommend him and would come back again. Loved the whole team at Haley!
Very smooth process, Xaviar was very kind & helpful!!
They always do a great job for me and my family's vehicles .
Recently completed our purchase of a 2026 Toyota Grand Highlander and we couldn’t be happier. We ended up getting exactly what we had been looking for. The whole crew at Haley was great to work with. Charles Bradley was so knowledgeable and experienced and willing to work with us on ours needs. Nabeel and Mike were both so friendly, down to earth and just a joy to work with. We love our new car and we love Haley Toyota! Thanks!
Great service department! Expect dealership pricing and high labor cost but the work is done well.
(Translated by Google) Alberto Noblecilla (Original) Alberto noblecilla
Siroos Tale is your Toyota person if you want to get the best deal. He is knowledgeable and very helpful. Thank you so much Siroos for making my leasing experience wonderful.
I was looking for a specific Camry trim and color, and Nathan Allen at Haley had one coming in next month. In the mean time, though, I found that same trim and color had just arrived at another dealership, and I bought it. Nathan was extremely helpful, and I recommend him and Haley to anyone looking for a Toyota.
Great experience with salesman Siroos Tale! Definitely will return when we decide to buy again!
Sarah Cruz was extremely nice and very helpful. I was in need of another truck and Sarah was on point. She guided me along the way and answered all my questions. Buying a vehicle can be a hassle but she made it as easy as possible. Tha k you Sarah much appreciated!!
(Translated by Google) Alberto sold me the car of my dreams. I'm leaving happy 🥳 (Original) Alberto me vendió el carro de mis sueños . Me voy feliz 🥳
Wonderful service! Siroos was helpful, efficient and had all the answers we needed to feel comfortable in getting a van for our growing family.
Emily (sales manager) was our representative and was incredible to work with. She was very professional, a straight shooter, and overall a pleasure to work with and highly accommodating. She deserves a promotion!!
Mitch Pillsbury, our sales professional, was exceptional! He was courteous and knowledgeable. Highly recommend Mitch and Haley Toyota.
I had the best experience buying my vehicle at Haley Toyota, thanks to the service provided by the best salesperson, Siroos Tale—a true professional who helped me purchase a car for my family.
Wonderful experience!!!!
Avery, my sales person, was fantastic. Chanted all my questions. The entire sales department was very professional thank you
Great place to shop for a new or new to you car. From web site to in house, easy navigation, my favorite feature was I could view the carfax on each vehicle, great people that care about what your needs and wants are. At every turn just great customer service.
Great experience buying my first car! The team made the process easy and stress-free. I worked with Jerry for the sale and he was friendly, helpful, and took the time to find the exact car I wanted. I got a great deal and never felt pressured. I highly recommend this dealership and would definitely come back in the future.
The last time we purchased a brand-new vehicle was a 2015 Honda Pilot in December 2014. We have a 2014 Sienna XLE we obtained from a family member in 2020 and have been very satisfied with its performance, roominess and overall looks. We decided to purchase one more new vehicle and after considering several options, decided on a Sienna Platinum, having no idea how difficult it is to find them. Haley Toyota came through with a perfect match. From the initial online process to working with a terrific sales associate, CeeCee via texts, emails and phone calls then finally meeting with her and associate ... Read More Google - Jun 23, 2026
My experience buying my first car was amazing. The salesman I worked with, Nathan, was very communicative, professional and informative and helped make the process seamless. Everyone was friendly and helpful!
Haley made it easy!
Loved working with Siroos and Aaron.
Staff are always friendly and courteous. They aways thank me for my business even when I come in for my free state inspection. They do try to upsell every now and then but when I decline, they are not pushy about it. I have a 2015 RAV 4 with 71,000 miles. They wanted to charge $98.98 to diagnose the TPMS light being on, $25.78 to add a bottle of engine oil treatment and $27.98 to add Fuel Juels Premium fuel treatment. I declined all 3 services as I know the TPMS light is on as the batteries are dead on the sensor, and I can go across ... Read More Google - Jun 22, 2026
My husband & I were coming home from TN and seen a 2011 honda pilot. We stopped because I’d been missing my old one. W.J Altizer greeted us at the door, the pilot had just been dropped off, we lived several hours away so we really didn’t want to wait for it to be done and come back another day. WJ was on it! He walked us through everything, had it rushed through and got out out the door in my new to me pilot. He is absolutely amazing. And I love my pilot. Highly recommend the company ... Read More Google - Jun 21, 2026
I had an excellent experience at Toyota thanks to Alberto. He was friendly, professional, and very patient throughout the entire process. He answered all of my questions, explained every detail about the vehicle, and helped me find the best option for my needs. I never felt pressured, and he was always willing to help. I highly recommend working with Alberto if you’re looking to purchase a vehicle. Thank you for the outstanding customer service!
I called Brad Thomson and told him what I wanted and he found one that was being built in no time of course had to wait during transport it got total but they started working on another one just like I wanted when I went to pickup Brad was on vacation never got to met him after months talking on phone but he made sure I was taken care of great team
Jerry is an excellent salesman!!! Honest and down to earth. I go through him for all my vehicles. Y’all check him out!!!
Worked with Alberto and was a great help buying a used truck for my husband.
Staff are always friendly and love the free inspection. Of course they do offer recommendations but you are not obligated to purchase any extra service. Have always been treated courteously and thanked for our business.
The entire staff was professional, knowledgeable and customer focused. Nathan in particular went above and beyond my expectations. The Haley service department is second to none. The facility is clean and well laid out.
30 plus years of friendship. 17 vehicles purchased and NEVER an issue period. Nat, Moe, Barry, Ernie, TJ , HT, Stuart, Jose’, Mike, Mark and last but not least Gus Eanes. This is just to name a few. The wife and I just don’t buy cars from the group, we consider them friends of the family’ because that how we’ve been treated. Yeah we’ve purchased a few vehicles from a couple other dealerships like Hyman. And that’s all I’m gonna say about that. Soooooooooo we just purchased our 3rd Tundra, basically over the phone one day and picked ... Read More Google - Jun 20, 2026
Superior customer service! I was searching for a specific Toyota pickup truck to include specific options, color, price and trade value. I had to expand my search area and Haley Toyota of Richmond had the exact truck. Mark Wilhelm, Sales Manager, met and exceeded my every expectation on trade and price! All of which was done over the phone. Mitch Pillsbury was outstanding during the entire delivery process. Red carpet treatment throughout!! Thanks guys!!
Siroos was such a joy to work with. He made things easy for my husband and I to purchase our “new to us” vehicle. Everyone in the building seemed professional and informative. We had a great experience with Haley Toyota.
Easy to make an appointment, the service was done as promised, and the staff in the service center were top-notch
Went to Haley after visiting a few other dealerships and Charles (Sales Exec.) was by far the best customer service person we spoke to all day. We were not hassled when we walked in, but simply asked by the front desk if we needed help- this was great because usually it is overwhelming with people flocking you.
When we told her yes. we want a service rep. she introduced Charles. He asked us if we had any idea of what we wanted and sat us down to review what we like and do not like... from there, he showed us ... Read More Google - Jun 18, 2026
Very quick and reliable service. Kept me informed every step of the way
Good reliable service.
Nathan is amazing and very helpful! He had everything there for us ready to go and was very kind!
Happy with car service they provided.
Nat was knowledegable, effective and professional. Truly a good experience.
I am very happy with the service and, above all, the honesty during the purchase; thanks for everything, Alberto.
Quick service and friendly/helpful staff
I know that this dealership is certified and authorized to do professional work and I recommend them any day Thank you for your service
We just bought our third car from Siroos at Haley Toyota and each time it’s been an amazing experience. Can’t recommend Siroos enough.
I just purchased a Toyota Sienna at Haley Toyota on Lonas Parkway. Siroos was great and helped me with everything I needed. He took the time to show me all the cars I wanted to look at and answered all my questions.
(Translated by Google) Very good service (Original) Muy buena atención
The process/wait time for the oil change and state inspection was fast and efficient. Thanks!
(Translated by Google) Alberto treated me very well. (Original) Alberto me atendió super bien
The service was outstanding and the staff was knowledgeable, professional, efficient, and friendly.
Great service. Kept us well informed and very friendly at the service department
Mr. Charles Bradley helped us get our new Lexus! He was super helpful and worked with us on all our wants and needs. Great experience overall!!
Had a phenomenal experience buying a truck from Charles. We looked all over town and were most comfortable with the experience and the product from Haley. Highly recommend asking for Charles when you come in to buy from them.
Siroos and nabeel was very nice and made smoth to buy my car . Thanks Haley toyota
In a very busy day they were willing to complete the service my car needed... all done right the first time and faster than anticipated. Thanks for taking care of a long-time customer.
My husband and I are very pleased with the entire process of buying a new 2026 Toyota RAV4 Hybrid Limited at Haley Toyota. From the beginning to the end Amir Kefayati helped us with every detail. There was absolutely never any feelings of pressure or stress in making the best decision for us. Amir showed us every detail about the vehicle and what was available in each model so we could make the best decision for our needs. Amir also kept us aware of the vehicles travels to facility and its arrival, which came earlier than expected. Everyone we came in ... Read More Google - Jun 9, 2026
I was thoroughly pleased with Ms Avery Harrell assistance as I purchased my most recent vehicle.
(Translated by Google) Alberto Noblecilla is a very good advisor. He treated me very well. (Original) Alberto Noblecilla muy buen Asesor Me Atendió muy bien
Alberto was very friendly and was able to get us the truck we wanted. He was awesome !
I bought a used vehicle from Haley Toyota Midlothian. All of their staff were friendly, helpful, and knowledgeable. I’m glad I’ll be doing business with them throughout the life of my ‘new to me’ car!
Great place to buy a car. They were knowledgeable and friendly.
First visit for service and it will not be my last! Excellent service, clean facilities and professional service.
Everything was wonderful and very pleasant. They are so respectful to all of ur needs and by far the best dealership I have ever worked with. The easiest vehicle purchase I have ever had by a long shot. They should be very please with the wonderful staff they have put together I will definitely continue to buy all of my vehicles from them in the future.
Easy to work with salesmen were nice. Peace of mind from buying from an authorized dealer is nice.
Michelle did a great job
(Translated by Google) At the Toyota dealership in Midlothian, Alberto speaks Spanish; 100% recommended. (Original) En la Toyota de la Midlothian, Alberto habla español, 100% recomendado
Mitch Pillsbury was great nice quick and smooth process I’ll recommend anyone to him if you looking for a vehicle
(Translated by Google) The salesman is an excellent person, Mr. Alberto provided very good service, he was kind, inspired confidence in the customer, and was very polite. (Original) Exelente persona el señor vendedor,muy buena atención del señor Alberto,amabilidad,genera confianza al cliente,y la educación que tiene es muy buena
So easy from start to finish! Amazing customer service. Both Mark and Amir were incredible to work with. Great experience.
Service was great! Courteous, fast, and efficient.
Amazing service, provided good deals for my 2022 toyota corolla.
Friendly service; knowledgeable and thorough.
Np comments at this time
I recently purchased my new 2026 Toyota 4Runner TRD Off-Road Premium from Haley Toyota, and I couldn't be happier with the entire experience. From start to finish, the customer service was absolutely top-notch.
I want to personally congratulate and thank the entire team for their incredible attention to detail. A huge shoutout to Madisen and Mike, who made the whole process incredibly smooth, transparent, and efficient. They coordinated everything perfectly and had the vehicle clean, prepped, and ready exactly when I arrived.
I also want to thank the General Manager, Chad Dutrow, for his leadership and for reaching out personally ... Read More Google - Jun 3, 2026
Amir was a pleasure to deal with. He knows the vehicles inside and out and provides great customer service — never pushy. The entire experience was extremely well done. I love my new 4Runner TRD Off-Road and will be servicing it at Haley’s for years to come.
