Our Happy Customer Testimonials

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Google Jun 8, 2026

Alberto was very friendly and was able to get us the truck we wanted. He was awesome !

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Google Jun 7, 2026

I bought a used vehicle from Haley Toyota Midlothian. All of their staff were friendly, helpful, and knowledgeable. I’m glad I’ll be doing business with them throughout the life of my ‘new to me’ car!

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Google Jun 7, 2026

Great place to buy a car. They were knowledgeable and friendly.

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Google Jun 7, 2026

First visit for service and it will not be my last! Excellent service, clean facilities and professional service.

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Google Jun 7, 2026

Everything was wonderful and very pleasant. They are so respectful to all of ur needs and by far the best dealership I have ever worked with. The easiest vehicle purchase I have ever had by a long shot. They should be very please with the wonderful staff they have put together I will definitely continue to buy all of my vehicles from them in the future.

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Google Jun 6, 2026

Easy to work with salesmen were nice. Peace of mind from buying from an authorized dealer is nice.

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Google Jun 6, 2026

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Google Jun 6, 2026

Michelle did a great job

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Google Jun 5, 2026

(Translated by Google) At the Toyota dealership in Midlothian, Alberto speaks Spanish; 100% recommended. (Original) En la Toyota de la Midlothian, Alberto habla español, 100% recomendado

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Google Jun 5, 2026

Mitch Pillsbury was great nice quick and smooth process I’ll recommend anyone to him if you looking for a vehicle

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Google Jun 5, 2026

(Translated by Google) The salesman is an excellent person, Mr. Alberto provided very good service, he was kind, inspired confidence in the customer, and was very polite. (Original) Exelente persona el señor vendedor,muy buena atención del señor Alberto,amabilidad,genera confianza al cliente,y la educación que tiene es muy buena

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Google Jun 5, 2026

So easy from start to finish! Amazing customer service. Both Mark and Amir were incredible to work with. Great experience.

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Google Jun 5, 2026

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Google Jun 5, 2026

Service was great! Courteous, fast, and efficient.

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Google Jun 4, 2026

Amazing service, provided good deals for my 2022 toyota corolla.

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Google Jun 4, 2026

Friendly service; knowledgeable and thorough.

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Google Jun 4, 2026

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Google Jun 4, 2026

Np comments at this time

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Google Jun 3, 2026

I recently purchased my new 2026 Toyota 4Runner TRD Off-Road Premium from Haley Toyota, and I couldn't be happier with the entire experience. From start to finish, the customer service was absolutely top-notch. ​I want to personally congratulate and thank the entire team for their incredible attention to detail. A huge shoutout to Madisen and Mike, who made the whole process incredibly smooth, transparent, and efficient. They coordinated everything perfectly and had the vehicle clean, prepped, and ready exactly when I arrived. ​I also want to thank the General Manager, Chad Dutrow, for his leadership and for reaching out personally ... Read More

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Google Jun 3, 2026

Amir was a pleasure to deal with. He knows the vehicles inside and out and provides great customer service — never pushy. The entire experience was extremely well done. I love my new 4Runner TRD Off-Road and will be servicing it at Haley’s for years to come.

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Google Jun 3, 2026

Amir at Haley Toyota was great to work with! He was friendly, knowledgeable, quick to provide the information we needed, and had us in the car we were looking for in less than 24 hours!

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Google Jun 2, 2026

(Translated by Google) My experience today is that if you have a vehicle, they will take you home when they repair it and when it's ready. (Original) Mi experiencia de hoy es que si tienes un vehículo. Ellos van adejarte a casa cuando lo reparan y cuando ya esta listo.

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Google Jun 2, 2026

Siroos Tale is doing good job and I get good expression thank you

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Google Jun 2, 2026

Sarah and Nabeel were very easy to work with to purchase my Grand Highlander. They made the experience pleasant and seamless. I would definitely recommend Haley Toyota.

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Google Jun 1, 2026

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Google May 31, 2026

Nathan was amazing! Very knowledgeable and kind!! We will do business with him in the future!! Thanks Nathan!!

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Google May 30, 2026

Jerry is the best !!! I have bought 2 cars with him. He made the process easy and smooth! Go see him for your next car purchase

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Google May 30, 2026

Jerry is very helpful and informative

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Google May 30, 2026

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Google May 30, 2026

Great Service!

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Google May 30, 2026

Fast, friendly and efficient service.

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Google May 30, 2026

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Google May 29, 2026

Great customer service and care for my vehicle. From the moment I drove into the service bay entrance I was politely greeted and treated respectfully and very politely. My service was completed as promised and all recommendations were well received. Great customer care and service to my vehicle. Outstanding customer care and service by the entire team at Haley Toyota.

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Google May 28, 2026

Our salesman (Charles Bradley) provided excellent service beginning with showing the vehicle to closing and a final tutorial on how to use the features.

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Google May 28, 2026

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Google May 28, 2026

Salesman Xavier was awesome to work with.

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Google May 28, 2026

Service advisor Marc was courteous and processional. Technicians Doing the work were great too. Thank you.

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Google May 28, 2026

Fast and courteous

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Google May 27, 2026

Bought a forerunner from Mitch. From the time we spoke to the time we signed the paper, it was 30 min

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Google May 27, 2026

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Google May 27, 2026

Very nice friendly people

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Google May 26, 2026

Xavier was very personable. He helped us find what we were looking for and texted us at home when he had a vehicle come in that met our specs. He was a pleasure to work with. If you are looking for a vehicle we recommend him 100%.

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Google May 26, 2026

Excellent service and everyone is very friendly.

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Google May 26, 2026

Always quick, professional, & efficient. Love Haley Toyota

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Google May 26, 2026

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Google May 26, 2026

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Google May 25, 2026

Haley Toyota is a fantastic dealership to work with the sales people is super kind and they will do all they can to work with you

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Google May 25, 2026

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Google May 25, 2026

Haley Toyota was the best experience I've ever had buying a car. They did not play any games during negotiation and we settled on a great price for my Camry. Amir and management were very friendly and professional. It was worth traveling 3 hours to this dealership to purchase. We are very happy with our car.

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Google May 25, 2026

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Google May 25, 2026

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Google May 25, 2026

We walked in with my niece thinking to buy a used car and ended up buying a new one. First salesman had an appointment so he passed us on to the next person. It took us about 4 hours to finish the deal. I wish I could negotiate on the price but they were tough. I liked the sale manager over one at loyalty toyota. Mike was approachable!

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Google May 25, 2026

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Google May 25, 2026

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Google May 24, 2026

During routine maintenance an issue was discovered with two brake rotors. Ramon spend a considerable amount of time working with my warranty company and saved me $1000 through his efforts. Despite the stress I was under he was incredibly patient in helping me resolve my extended warranty coverage issue. I will continue to use this dealership for all future service due to exemplary customer service.

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Google May 24, 2026

(Translated by Google) Excellent service, Alberto is always very attentive! (Original) Muy buen servicio, Alberto siempre muy atento !!

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Google May 23, 2026

(Translated by Google) Alberto helped me perfectly; he's an excellent salesman. (Original) Alberto me ayudo perfectamente bien es un excelente vendedor

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Google May 23, 2026

CeeCee was very friendly, informative and patient. I love her bubbly demeanor. The manager Emily was also very informative and friendly as well. I would recommend them

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Google May 23, 2026

I have a really good experience with Siroos Tale at Haley Toyota. He explains very well all my options, my family and I are very happy with our brand new grand Highlander. If you are looking for a new car, look for Siroos

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Google May 23, 2026

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Google May 23, 2026

Service department is courteous, quick to approach you to help. I appreciate they have your information available so there are no delays in service. They communicate with the customer so you know what's happening.

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Google May 23, 2026

(Translated by Google) Mr. Alberto helped me; he was very attentive to what we were looking for. Excellent service. (Original) El señor Alberto me ayudo estuvo muy atento con lo que estabamos buscando Exelente atención.

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Google May 23, 2026

Relaxed professional helpful no pressure sales Xavier Malik listened and watched for the type of car I was looking for and price range I will be back to buy other vehicles from there praise Jesus Christ

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Google May 23, 2026

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Google May 22, 2026

What a nice surprise that car buying could be such a positive experience from start to finish! Mia and Jimmy were great to work with on the selection, test drive, and explanation of features of my vehicle. They also worked with me on various payment options, which they explained very thoroughly. Mia even gave me an extra session to learn how some of the newer features on my car worked. Aaron was excellent at leading me through the paperwork to finalize the deal. He also explained everything, including my options for coverage, so that I would understand all the important ... Read More

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Google May 22, 2026

We received excellent customer service from Sarah Cruz!

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Google May 22, 2026

Amazing experience with Haley Toyota. I worked with Derrek and Emily, and both were incredibly helpful in narrowing down exactly what we needed and making sure we got exactly what we wanted. The entire process was smooth, enjoyable, and the whole team went above and beyond to ensure we had a great experience. I highly recommend Haley Toyota and Derrek.

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Google May 22, 2026

I bought my 2026 Toyota Grand Highlander last Wednesday, and I honestly have no regrets purchasing this car. From start to finish, the entire buying process for my dream mom car was smooth, pleasant, and incredibly satisfying. The service was amazing every step of the way. I’ve always been skeptical about dealerships because of past bad experiences, but Haley Toyota completely changed my perspective. They treated me with respect, never tried to overcharge me, and didn’t pressure me into buying unnecessary add-ons when I said I didn’t need them — unlike many other dealerships. A huge shoutout to my ... Read More

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Google May 22, 2026

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Google May 22, 2026

I bought a used 2018 Ford Focus at Haley of Toyota and four days after buying itI I had an issue with my car where it wouldn’t go into gear and a warning light came on. Since the car was sold AS‑IS, I was worried. I left the General Manager a voicemail explaining what happened, and within ten minutes the service department called me back and told me to bring the car in. When I arrived, the GM personally found me and reassured me that they would have the Ford dealership look at it — and if Ford couldn’t ... Read More

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Google May 21, 2026

Alberto Noblecilla provided excellent customer service at Toyota. He was very professional, kind, patient, and helpful throughout the entire process. He made everything easy to understand and made me feel comfortable with my purchase. I truly appreciate his attention and support. Highly recommended!”

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Google May 21, 2026

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Google May 21, 2026

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Google May 21, 2026

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Google May 21, 2026

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Google May 21, 2026

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Google May 21, 2026

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Google May 20, 2026

I visited Haley in 2013 and was not pleased. I ended up buying at Mechanicsville Toyota. As such I was reluctant to visit Haley but did so because of the proximity to my home. They also had a vehicle on the lot that I was interested in. The sales process was somewhat long but ended up working out. I was very pleased with Jerry Royall, my sales rep, and Emily the sales manager. More than anything I am super impressed with the thoroughness of their systems and follow up. Today I am in for my first service appointment and hope that ... Read More

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Google May 20, 2026

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Google May 20, 2026

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Google May 20, 2026

Awesome, quick, and courteous service.

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Google May 20, 2026

I bought my first new car at Haley Toyota of Richmond, VA after graduating from VCU and beginning my journalism career. A 1990 Corolla. Served me faithfully for many decades, even after getting stuck on a sandy beach down in Puerto Penasco, Mexico! My blue Corolla was like a dear friend! My wife and I also drove a little Toyota Tercel hatchback in 1980s and still driving a 2003 Avalon XLS that still looks and runs great in 2026. Always wonderful vehicles, people and service from Haley and Toyota overall. AAA+++

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Google May 20, 2026

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Google May 20, 2026

Always courteous and fast. They have taken great care of my car.

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Google May 20, 2026

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Google May 20, 2026

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Google May 19, 2026

(Translated by Google) Mr. Alberto helped me and he was very kind. (Original) Me atendió el señor Alberto y fue muy amable.

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Google May 19, 2026

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Google May 19, 2026

(Translated by Google) It was an excellent experience and the customer service was very good, without a doubt the best. (Original) Fue una excelente experiencia y una muy buena atención al cliente, sin duda los mejores

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Google May 19, 2026

Good job, as always. Service is always prompt and as discussed. You’ve always kept our cars in good shape, during the many years we’ve been dealing with you.

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Google May 19, 2026

Very nice and concern and understanding they can give you a ride to or from the Toyota place or rent a car

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Google May 19, 2026

I enjoyed talking to various employees about features on new cars.

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Google May 19, 2026

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Google May 19, 2026

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Google May 19, 2026

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Google May 16, 2026

Brad Thomson was incredibly helpful when it came to the purchasing of a new car and a selling of a used car. He knew exactly what we were looking for and talked us through the entire process. Come see Brad for all you car needs.

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Google May 16, 2026

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Google May 15, 2026

Quick easy purchase for a great price on our new Toyota Sienna LE

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Google May 14, 2026

(Translated by Google) I want to thank my friend Alberto Noblecilla for the great help he gave me on Saturday, May 9th, in getting my 2017 Chevrolet Silverado. Alberto is a very helpful and kind person, and he answered all my questions. Thank you so much. I'm very happy that he helped me in my language, Spanish. Thank you, Alberto. (Original) Quiero dar las gracias a mi amigo alberto noblecilla por la gran ayuda que me brindo el sabado 9 de mayo para obtener mi chevrolet silverado 2017 alberto es una persona muy servicial es muy amable y resolvio todas mis dudas ... Read More

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Google May 14, 2026

Excellent service with full sales knowledge explaining everything for car ..And he service was so fast showing car to buying it we are so happy with Mr Amir Kefayati..awesome sales person ...wow


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