When you’re shopping for your next vehicle, the experience you have at a dealership can make all the difference. This is why we have implemented out team of Automotive Product Specialist. This program was designed to offer a pressure-free environment in an industry that has previously been thought of as sleazy and intimidating.
What is an Automotive Product Specialist?
Our team of Automotive Product Specialists are non-commissioned sales staff, their primary function is to give all customer an exceptional and pleasurable shopping experience driven by communication and understanding NOT conventional sales tactics.
How does the Product Specialist differ from traditional car sales?
The role of a Product Specialist is to demonstrate all features and benefits of our product lines and be able to genuinely answer all customer questions and concerns. And to top it off, Product Specialists are compensated by salary, not sales commission. They want you to love the car and if you don’t that is fine too; we are driven by making sure we get you in the vehicle that suits your wants and needs the best!
““our salesman” top notch! He has a high level of professionalism, is knowledgeable on all vehicles, courteous, always is smiling, trustworthy and has earned our loyalty by all his good deeds.”
“knowledgeable, and ready to assist to get things across the finish line. The car wasn’t for me so we started searching other dealerships and she found the car I’d been looking for. I was in my new car within 2 days.”
“worked with me on all of the safety features, I am totally satisfied. I’m 79 years old and would rate the service with Nicholas as the best sales experience ever.”
“raving to me on Facetime about the fantastic experience they had at Haley Toyota in Richmond compared to other dealerships they have had the typical subjection to prior to visiting your establishment!… they shared how impressed they were with the knowledge, coutesy, transparency and customer buying experience they are enjoying from your sales professional”